Contact us

A question, a project?

Would you like to become a reseller, learn more about our products, organize a seminar in our workshop, or entrust us with a bottling project?
Write to us using the form—our team will take the time to respond to you with their full attention.

Check out our FAQ!

Your questions may already have been answered!
Check out our Frequently Asked Questions section: delivery, breakage, immersion... we are happy to answer your questions.

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Frequently Asked Questions

Find answers to frequently asked questions about our spirits, services, and commitments.

When will the submerged ones be available?

The rum immersion in Saint-Malo Bay takes place once a year, between late May and early June.

Pre-orders open every year in April.

If the submerged boxes are not available, it means that pre-orders have not yet started or that the products are already out of stock.

Don't hesitate to sign up for our newsletter to be the first to know when pre-orders open!

You can find all of our products directly in our factory store:

3 Calypso Street

35430 Saint-Jouan des Guérets

Opening: April 4, 2026

Or at our partner retailers – find our retailer map by clicking here👇

Discover our partner stores

To participate in our workshops, tours, and tasting training, please visit our factory store directly:

3 Calypso Street

35430 Saint-Jouan des Guérets

Opening: April 4, 2026

And book your experience right here 👇

Book your workshop

We prepare your orders with the utmost care and as quickly as possible.
As a small French artisan business, we are committed to maintaining the balance and well-being of our team: we are therefore closed on weekends (Saturday and Sunday).

Therefore, any orders placed between 5 p.m. on Friday and Sunday evening will be processed on Monday morning and shipped as soon as possible. 

See our Terms and Conditions.

If your order arrives damaged, here is what you should do:

  1. Report it immediately to the carrier (at your Mondial Relay point before signing or at the post office).

  2. Take a photo of the damaged package.

  3. Fill out our contact form, attaching a photo and a brief description of the problem:Contact us if your order is damaged

We will ship your product back to you as soon as possible.
If it is unfortunately out of stock, we will refund you the corresponding amount.

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